Kold-Draft Error 20: Water Plate Closure Failure
Severity
high
Difficulty
Advanced
Time
60-120 min
Pro Cost
$250-$500
| Error Code | Error 20 |
|---|---|
| Meaning | Water Plate Closure Failure |
| Quick Fix | Power cycle the machine to attempt another closure cycle |
| Tools Needed | Wrench set, Multimeter |
| Affected Models | GT360, GT560, GB561, GBX564, GTX360, GBX560 |
Kold-Draft Error Error 20 indicates water plate closure failure. Error 20 indicates the water plate failed to close after 3 consecutive attempts. The water plate must seal tightly against the inverted evaporator for proper ice formation. This typically involves worn mechanical components.
What Causes Kold-Draft Error Error 20?
Possible Causes
- 1 Broken cam arm or springs (most commonly replaced parts)
- 2 Worn silicone coating on water plate causing ice adhesion
- 3 Ice over-freezing on water plate due to low water level probe setting
- 4 Actuator motor failure or lost torque
Affected Models
Houston Climate Factor
Houston's hard water causes scale that makes ice stick to worn water plate surfaces. Keep the plate coating in good condition and descale regularly.
Tools & Parts You'll Need
Tools Required
- Wrench set
- Multimeter
Parts That May Be Needed
- Cam arm assembly $50-$100
- Water plate springs $15-$30
- Actuator motor $150-$300
How to Fix Kold-Draft Error Error 20
Follow these steps to troubleshoot and potentially resolve the Error 20 error on your Kold-Draft ice machine.
Before You Start
- 1. Disconnect power — unplug your Kold-Draft ice machine
- 2. Turn off water supply — prevent leaks during repair
- 3. Check warranty — DIY repairs may void coverage
Step 1
Power cycle the machine to attempt another closure cycle
Did these steps resolve the error?
Great news!
To prevent this from happening again, check the prevention tips below.
View Prevention TipsLooks like you need a pro
This Error 20 error on your Kold-Draft may require professional diagnosis. Houston technicians can typically resolve this for $250-$500.
How to Prevent Kold-Draft Error Error 20
Have cam arms and springs inspected during every service visit
Adjust water level probe properly so ice does not over-freeze
Monitor water plate silicone coating condition annually
When to Call a Kold-Draft Professional
Error 20 is a mechanical issue requiring inspection of cam arms, springs, water plate surface condition, and probe settings. Professional service required.
Frequently Asked Questions
What does Kold-Draft error Error 20 mean?
Error 20 indicates the water plate failed to close after 3 consecutive attempts. The water plate must seal tightly against the inverted evaporator for proper ice formation. This typically involves worn mechanical components.
How do I fix Kold-Draft Error 20 error?
To fix Kold-Draft Error 20: Power cycle the machine to attempt another closure cycle. Error 20 is a mechanical issue requiring inspection of cam arms, springs, water plate surface condition, and probe settings. Professional service required.
Is Kold-Draft Error 20 serious?
Kold-Draft Error 20 is rated as high severity. Professional service is recommended to avoid further damage.
How much does it cost to fix Kold-Draft Error 20?
Typical repair cost for Kold-Draft Error 20 is $250-$500. This includes diagnosis, parts, and labor. Professional ice machine cleaning in Houston starts at $199.
What tools do I need to fix Kold-Draft Error 20?
You'll need: Wrench set, Multimeter. Always disconnect power before starting any repairs.
Can I fix Kold-Draft Error 20 myself?
This repair is rated as advanced difficulty. This typically requires professional training and specialized tools. Estimated time: 60-120 min.
Other Kold-Draft Error Codes
View all Kold-Draft codes →Diagnostic Tools
Need Help With Kold-Draft Error Error 20?
Houston Kold-Draft specialists available for same-day service. Get a free quote in minutes.